Frequently Asked Questions

No. We are a milling center only. Any modifications are changes to your restoration must be made prior to sending it to us.

Click the LOGIN or MY ACCOUNT button at the top of any page. Login to your account and select ORDER HISTORY. A summary of all your orders will be displayed. Click on the DELIVERY TRUCK icon to track your order. To view the details of your order, click on the MAGNIFYING GLASS icon at the top right corner of any order.

Click the LOGIN button at the top of any page. Under the "Registered Customers" section, click on the "Forgot Password" link. Enter the email address associated with the account and the password information will be sent to that email address.

When you place an order online at or you supply your credit card information to us over the phone, only the last 4 digits of your credit card and the expiration date are stored and retained by The complete credit card information is encrypted and transmitted directly to, and stored by, the credit card processing company. No credit card information (other than the last 4 digits and expiration date) is stored or archived on servers, documents or business systems.

The ship date for each individual product is displayed on the product order page. For orders placed before our posted cut-off time, production starts on the same business day. Our milling center operates Monday - Thursday except holidays, vacations and other posted closures.

The stl design file for the restoration is the only file required to mill you restoration. Please do not send the prep, antagonist or bite scan files. We do not utilize these files and sending them will only slow down your case upload.